GST is removed even though Product has tax ticked when import in MYOB : Innovent Support

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GST is removed even though Product has tax ticked when import in MYOB Print

Modified on: Mon, 24 Jun, 2019 at 6:32 PM

Q.When connectwise create the ticket it includes GST but when imported into MYOB it removes GST.

A. Confirm if Sales Tax setting is ticked for this product in Connectwise? If the field is not ticked then MYOB changes the Tax component from GST to FRE.

This setting can be updated here: Procurement -> Product Catalog -> Click and select the product Item.

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GST is removed even though Product has tax ticked when import in MYOB Print

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