FAQ
In order to get Invoices back into Innovent Integration S/W- 1. In ConnectWise, under Finance -> Accounting Interface -> Open Batches 2. Selec...
Fri, 28 Apr, 2017 at 2:57 PM
Use this option if you have a list of transactions (invoices, purchase orders, expenses) that you do not wish to export to MYOB for some reason, e.g. if you...
Thu, 6 Sep, 2018 at 11:10 AM
This article applies to MYOB AccountRight version 2016.2 or earlier. If your version of MYOB is 2016.3 or later, please refer to this other article instead....
Mon, 23 Apr, 2018 at 1:34 PM
The AccountRight API is the service that needs to be running in order to connect from an external application. To verify that the service is running, o...
Fri, 22 Jun, 2018 at 12:34 PM
This error can sometimes occur due to an extensive list of transactions ready to export. As you cannot access these transactions from the integratio...
Fri, 7 Apr, 2017 at 10:22 AM
This is a MYOB ODBC generated error and could happen due to the following two reasons- 1. If you were trying to export credit note then setting in MY...
Thu, 18 Apr, 2019 at 1:52 PM
The Integration configuration screen could throw an exception when- Config file is copied from another user/machine to run the application on a different ...
Thu, 8 Mar, 2018 at 9:50 AM
On the Item configuration screen, what is the meaning of the "Replace Product ID with Non-Product ID if specified" If a GL mapping has a...
Mon, 29 Oct, 2018 at 3:18 PM
Our product does not integrate with Xero. We recommend you contact the guys at Wise Sync: https://www.wise-sync.com/
Tue, 8 Jan, 2019 at 9:17 AM
Unfortunately we do not support MYOB EXO. We only integrate with MYOB Accountright v19.X and MYOB Accountright Live (2018+).
Please note that we will stop s...
Tue, 13 Jul, 2021 at 2:13 PM