Known Issues and their Solutions
Q:When exporting inventory I get the following error: [MYOB ODBC]Transaction rollback - Statement completion unknown - Cannot build argument A: Gener...
Thu, 15 Aug, 2019 at 10:48 AM
Q. PO is not exporting or is staying on the grid A. if that PO has no actual products in it: its only line has an empty ItemID because it's only fo...
Mon, 2 Sep, 2019 at 10:56 AM
This error occurs when a stock item you are trying to invoice has a negative cost. MYOB does not allow sale of items with negative cost therefore update the...
Fri, 24 Apr, 2020 at 10:40 AM
DESCRIPTION: When exporting an invoice from Connectwise into MYOB and the Customer Card gets exported into MYOB for the first time, the billing address (&q...
Mon, 9 Nov, 2020 at 3:54 PM
Description of the issue Your MYOB company data file is hosted in your own network, not in the cloud, and you can no longer access any of the local MYOB...
Tue, 2 Mar, 2021 at 10:49 AM
Error: BusinessLine_AccountHeaderNotAllowed Cause: Attempting to post data with an 'Header' Account Code mapped. Solution: Ensure a '...
Wed, 15 Sep, 2021 at 3:43 PM
Error: InsufficientItemQuantity: Insufficient item quantity to complete transaction Lines[0].Item Cause: Stock for the product is 0 or less. Solut...
Wed, 15 Sep, 2021 at 3:43 PM
Error: Product “XXX” does not exist in MYOB Cause: A matching product cannot be found in MYOB. Solution: Ensure that the product is in MYOB.
Wed, 15 Sep, 2021 at 3:44 PM
Error: SaleEventLine_ItemSoldRequired Cause: Item is not marked as sold. Solution: Mark the item as Sold in MYOB.
Wed, 15 Sep, 2021 at 3:45 PM